Frequently Asked Questions
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AI Chashma is a smart glasses brand that blends advanced technology with stylish, everyday eyewear.
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AI Chashma smart glasses support Bluetooth calling and smart audio. Some models include a camera for photos and videos, while select models offer AI assistant and language translation features.
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No. Only the Cam Series includes a built-in camera. Other series are camera-free for privacy-focused use.
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Yes. All AI Chashma glasses are lightweight, comfortable, and designed for everyday use.
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You can answer or reject calls, listen to music, and control playback directly from the glasses.
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Yes. Supported models include voice assistance for hands-free commands and interaction.
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Camera models support AI voice wake-up, intelligent Q&A, object recognition, and AI-powered translation.
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Yes. Camera-enabled models allow hands-free photo and video capture.
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Certain models support different lens options such as standard, photochromatic, blue-light, sunglass, and prescription lenses.
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Yes. Prescription lenses are available in certain models, and customers can upload or share prescriptions via WhatsApp after ordering.
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Battery life varies by model. Camera models offer up to 12 hours of music playback and extended standby time.
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AI Chashma glasses use magnetic charging or type c for convenient and fast charging.
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The glasses connect via Bluetooth, and camera models support Wi-Fi transfer for media files.
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Yes. The HeyCyan app is required for setup, AI features, and firmware updates.
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English and Hindi are supported.
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Estimated delivery (including processing) is 5–7 working days for metro cities and 5–8 working days for non-metro areas.
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No. Shipping is free across eligible locations in India.
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Tracking details are shared via WhatsApp and email after shipment.
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We offer a 7-day replacement policy for defective, damaged, or incorrect products.
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Yes. A clear unboxing video is mandatory for processing replacement requests.
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No. We do not offer returns or refunds. Eligible cases receive replacement only.
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Yes. All products come with a 3-month limited warranty covering manufacturing defects.
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Yes. Users must follow applicable local laws and privacy regulations while using camera-enabled glasses.
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Yes. AI Chashma follows industry-standard practices to protect customer data.
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You can contact us at support@aichashma.com for any queries or assistance.
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